Forum Posts

MD Sultan
Apr 10, 2022
In Wild Game Recipes
At CallRail, we have transferred thousands of call tracking phone numbers into our system. We work hard to make the process as easy and painless as possible for our customers, but not all ports go as planned. There's a lot going on behind the employee contact list scenes of the porting process, and each step can lead to complications. These complications can lead to huge delays that the FCC says end up costing you money and hampering your ability to choose a call tracking provider based on price, quality, and service alone. We want our customers to experience all the benefits of CallRail, using the numbers important to employee contact list their business, as quickly as possible. Find out what you can do to make the transition smooth and quick. How does porting work? Before we dive into how to employee contact list make porting your number as smooth as possible, it's best to understand how porting works and what the process entails. Here is a high-level summary of port processing steps, as provided by the Number Portability Administration Center (NPAC): You complete all documentation requested by CallRail and submit it to our porting team. CallRail submits the documentation to employee contact list our operator on your behalf. Our operator contacts your current provider (called the losing operator) to inform them of the requested port. The losing carrier confirms all provided information sent by CallRail on your behalf. Once they have established that the employee contact list Letter of Authorization (LOA), Customer Service Record (CSR), and attached phone bill are all accurate, they notify our carrier for confirmation. Our carrier informs NPAC of the requested port. The NPAC creates a pending port and sends a notification to employee contact list the losing operator. The losing carrier must then contact NPAC that it approves the port. The CallRail operator informs the NPAC to activate the port. Once the pending port is activated in the NPAC.
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MD Sultan
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